Real Conversations… With People You Disagree With

Real Conversations… With People You Disagree With Envelope Linkedin We all have a lot of opinions, we’re very attached to those opinions, and we are getting into the bad habit of viewing people who have a different opinion as “others.”  They aren’t on our team. And this insulates us in a way that discourages us […]

The One Piece of Negotiation Advice I give EVERYONE

The one piece of negotiation advice i give everyone Envelope Linkedin When I say “negotiation” do you think of buying a used car?  Or serious people around a table making a big deal?  Or haggling at a market on vacation? Those are all negotiations…. but so is any conversation where you’re trying to get someone […]

Respond, Don’t React, When You’re Feeling Defensive

Respond, Don’t react, when you’re feeling defensive Envelope Linkedin You know that blame and accusations are rarely helpful, even when they make you feel a little better in the moment. If you want people to help you solve a problem, making them feel bad about themselves is as counterproductive as you can get! But what […]

Negotiation – who goes first?

Negotiation – Who Goes First? Envelope Linkedin In negotiations, I notice that a lot of people follow “rules” that they haven’t thought about very much. And one of those rules is often about who should start. Some people really want to be first… and others really want the other side to be first. If your […]

Don’t Just Repeat It Louder!

Don’t Just Repeat It Louder! Envelope Linkedin In conflict, we’re already dealing with people who don’t understand us.  And that makes it easy to fall into what I call the “Repeating It Louder” trap. We all do it – if we just say it again, or say it louder, they have to understand us, because […]

Listening: The Superpower You Didn’t Know You Had

Listening: The Superpower You didn’t know you had Envelope Linkedin If I told you I could give you a superpower, you’d probably want to fly, or turn things into money, or eat as much cake as you wanted with no consequences, right? I can’t help you with any of that, unfortunately. But I can show […]

Dos and Don’ts for Better Arguments

Dos and Don’ts for Better Arguments Envelope Linkedin Three easy things you can do to make your next argument, confrontation, or tough conversation less stressful and more productive: And three things to stop doing before those tough conversations – cut down on these habits and you’ll immediately reduce the negative impact of conflict in your […]

Have a more peaceful holiday, with tips from a mediator

have a more peaceful holiday, with tips from a mediator Envelope Linkedin “Peaceful” isn’t always the first word that comes to mind when you think about attending a big holiday celebration.  No matter how much you love each other, the people you gather with on holidays can get on your nerves.  People are bound to […]